Design an order placement flow for nurses purchasing medical supplies. The primary challenge was optimizing efficiency, as nurses have demanding schedules and need to complete this task quickly, with minimal effort.
My Approach
User Interviews: Assess nurse needs and existing ordering practices, identify pain points.
User Personas: Based on key findings, led to structuring the information into a clear architecture.
Optimized Information Architecture: To minimize cognitive load and enhance usability.
Streamlined 3-Step Ordering Flow: Enabled quick access to saved data, seamless switching between barcode scanning and manual entry, reinstatement of previous orders, and a final review with the option to add comments before submission.
